I’m rather partial to Tilley hats. When you have as little hair as me you need a good hat to keep the rain/sun/wind/whatever away. Tilley’s SPF50 and wind cords make for a great combination. The TH4 I bought 2 years ago developed a floppy brim. A brief email to Tilley enquiring about how it can be stiffened resulted in a suggestion I send the old hat back, and they’d send me a new one. I even got to chose a different model.
Two days after posting the TH4 back, a new LTM6 was mine – along with the old hat back!
Well Done Tilley
Jun 9
Posted by andrew in Comment, Featured | No Comments
For once – not about software.
I’m rather partial to Tilley hats. When you have as little hair as me you need a good hat to keep the rain/sun/wind/whatever away. Tilley’s SPF50 and wind cords make for a great combination. The TH4 I bought 2 years ago developed a floppy brim. A brief email to Tilley enquiring about how it can be stiffened resulted in a suggestion I send the old hat back, and they’d send me a new one. I even got to chose a different model.
Two days after posting the TH4 back, a new LTM6 was mine – along with the old hat back!
Excellent customer service from Tilley Endurables.
Tags: hat, Tilley